📝 Support Team
💡General Questions
A: Custom T-shirts can only be returned if they are defective, damaged, or if we printed the wrong design. We do not accept returns for change of mind on custom items.
A: Yes, for non-custom items. For defective/damaged custom items, any packaging is fine.
A: If we made an error (wrong size printed), yes! If you ordered the wrong size, exchanges are only available for non-custom items.
A: Once approved, you have 14 days to ship your return. After that, the return authorization expires.
A: Refunds are processed within 3–5 business days after we receive and inspect your return. Your bank may take an additional 5–10 business days to post the refund.
A: Only if the return is for change of mind or non-defective items. We cover shipping for our errors.
A: Yes! You choose your preferred resolution when submitting the return request.
📞 Need Help?
TeeGeez Returns Team:
📧 Email: returns@teegeez.shop
⏰ Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. ET
🚚 For Shipping Issues:
- Or contact us first – we’ll handle the carrier for you!